Request for Merchandise Return

We cannot accept material/product for credit without prior written consent. Returns will only be accepted by Kapa Biosystems in instances of errors attributable to Kapa Biosystems, Inc. or any of its subsidiaries, or where the goods are not satisfactory for their intended use, when used as directed. Kapa Biosystems will not accept merchandise that has become outdated, was ordered in error, or can no longer be used due to changes in methodology or procedures.

Please complete the form below and a member of our Technical Support Team will contact you within 2 business days. Please have any data available for review at this time.

  • Please explain issues or difficulties with the product.